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Customer Care

TRACK YOUR ORDER
SHIPPING & DELIVERY
RETURNS
CONTACT US
SHOPPING & ORDERING
SIZING
ITEM CARE & WARRANTY
THE FINE PRINT

welcome to customer care

have a question or two about shopping at katespade.sa? you're in the right place. choose the topic on the left to find complete information about orders, payment, shipping, and more.

track your order

as soon as your order has shipped, we will email your tracking information. you can sign up to receive text alerts via the tracking link in the email to get updates in real time.

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Shipping & Delivery

returns & exchanges

shopping & ordering

sizing

item care & warranty

the fine print

contact information

you may also find the answer to your question here.

click here for order status

click here for return information

give us a call

call us
for general inquiries and questions about your order status, give us a ring. we're always happy to hear from you.
0501995607

give us a call

email us
for general inquiries and questions about your order status, send us a message using the email below. we'll get back to you as soon as we can.
customercare@katespade.sa

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